Job Information
Actalent Equipment Engineer in Boston, Massachusetts
This position will be on-site at client locations in Boston and Cambridge. Position comes with a reserved parking spot at Boston location.
Critical Skills:
Troubleshooting of Chromatography equipment
NICE TO HAVE: Troubleshooting of Mass Spec, Centrifuge, and life science equipment in general
CRM experience
Experience working in a laboratory environment
Description
Provides technical support in the development and implementation of customer applications and company products. Conducts on-site enhancements maintenance and support for new and existing systems. Implements new product configurations/software upgrades installs network devices and/or hardware components/peripherals. Diagnoses troubleshoots and repairs technical problems. Knowledgeable of company and third-party vendor products utilized in the customer's application/systems.
Job Responsibilities:
-Install maintain validate and repair instrumentation at customer site with best-in-class service
-Provide scheduled and unscheduled corrective maintenance for customers including warranty services within a prescribed time frame and established maintenance protocols
-Communicate service offerings including training support software laboratory services products and field upgrades
-Demonstrate knowledge of and adherence to the installation warranty and service agreement documentation standards
-Perform timely uploads and downloads of required service data to ensure the integrity of service systems
-Maintain assigned assets including: Company vehicle tools test equipment MTE telecommunication equipment assigned service parts inventory etc.
-Enhance product quality by proactively reporting improvement opportunities via the quality notification process
-Seek higher level certification through participation in company sponsored training development offerings
Basic Qualifications:
-Associate degree in Applied Science Biology Chemistry Electronics Mathematics Engineering or related military experience with 2 years of experience in equipment maintenance/repair
Preferred Qualifications:
-2 years of laboratory and/or field service experience working with analytical equipment
-Vendor-issued certification on relevant laboratory equipment
-General knowledge of laboratory safety practices
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
Diversity, Equity & Inclusion
At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.