Job Information
Actalent Engineering Admin in Riverside, Michigan
Description:
They will be a support role to the engineering and service team. They will be required to take calls/emails from customers, pull up blueprints and BOM and will have to order parts for either customers or service technicians.
Day to day responsibilities:
-Read engineering drawings and procedure manuals
-Read technical blueprints and order parts based off them
-Quote prices and credit terms and prepare sale contracts for orders
-Conduct research and share information with service, manufacturing and purchasing to identify old or unknown parts to provide a viable solution to the customers' needs
-Estimate date of delivery to customer, based on knowledge of own firm's production and delivery schedules; investigates and resolves customer problem with deliveries
-Enter new customer data and other sales data for current customers into the computer database
-Track & process back orders, notifying appropriate parties
-Respond to requests for information from internal departments, such as engineering, purchasing and manufacturing
-Adjust complaints concerning billing or services rendered, referring complaints of service failures to designated departments for investigation
-Communicate with customers and work within engineering
Skills:
blueprints, bill of materials, BOM, computer, microsoft, engineering, BPIX, salesforce, as400, heat treating
Additional Skills & Qualifications:
NICE TO HAVE:
-Associates Degree in engineering
-Heat treating experience
-BPIX or salesforce experience
-AS400 experience
Experience Level:
Intermediate Level
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
Diversity, Equity & Inclusion
At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.